Sales Representatives. *shakes head shamefully*

Me: "Hi, I just received an email saying I was going to be getting a monthly charge for a credit-tracking service I accidently signed up for while accessing my credit score. The email said I should call you if I didn't want to continue the trial. Can you help me?"
Woman with a foreign accent (henceforth called WWAFA): "Yes ma'am. I understand. One moment please."
...5 minutes later...
WWAFA: "I need your personal information in order to access your account."
(I give it to her.)
WWAFA: "Ahh, I see. Ma'am, did you know you did not see your credit report?"
Me: "No, I didn't know that because I'm pretty sure I did."
WWAFA: "No, Ma'am. Our logs indicate that you only visited the main home screen, thus only seeing a sample credit report and score."
Me: "Then why was my personal information on it? And why did it match up with everything I read on my free annual report? I'm confused..."
WWAFA: "Ma'am, are you signed into your account? Sign into your account and I will walk you through how to view your real report."
Me: "Okay...I'm here."
WWAFA: "Now, with our free monthly membership service you get exclusive benefits..."
Me: "Yes, I realize that, but I only access my information frequent enough for the membership to be beneficial to me...hey, that's not an example! I really did see my credit score!"
WWAFA: "Ma'am, are you on the main home screen?"
Me: "Yes."
WWAFA: "Well, do you see the 'View my Reports' button at the top? Please click on that."
Me: "Okay...yup, this is the same as what's on my home screen. I have seen all of this."
WWAFA: "Ma'am, you must click and view all of the pages of your report. See, we provide a detailed account of your credit profile and we offer..."
Me: (interrupting) "Ma'am, I understand what your membership offers. I read about it before calling you and realized I had made a mistake and signed up for something way bigger than I needed. I just wanted to see my credit score. I don't want to pay for some fancy doo-dad to track my every transaction when it's already being done for free."
WWAFA: "Just let me walk you through this. Hey--I'll give you the membership for 50% off. How about that?"
Me: "No. Will you please just cancel this membership? Please?"
WWAFA: "Of course, ma'am. I understand. Your membership has been cancelled. You still have access to your profile until the trial expires and if at any point between now and then you should change your mind, give me a call."
Me: "Thank you. Goodbye."

I just wasted 25 minutes of my life.